Strategic Organizational Communications

We help build authentic connections between businesses, their employees, and the community in which they operate, that lead to higher engagement, retention, and social impact. Our business consulting solutions integrate with every area of your organization, including human resources, processes, technology, sales, and operations.

How We Elevate Your Organization

Effective organizational communication is the cornerstone of every successful enterprise, regardless of its industry or size. It forges strong employee engagement, enhances efficiency, and fosters a positive workplace atmosphere. In return, engaged employees in a thriving environment offer an exceptional customer experience.

In a world where employee engagement has dipped in the past two years, Ascend Communications recognizes that traditional top-down leadership no longer suffices. We are here to help you cultivate a workforce of committed, motivated individuals who genuinely feel valued. Ascend empowers you to:

How We Work With You

We work closely and collaboratively with you to identify your internal and change management communications needs, create and implement strategies to meet your goals, and measure communications effectiveness.

Together, we define your communications objectives — and decide up front what success looks like. We look at communications and channels that have worked and not worked for you. And we determine the messages that need to be understood by all. We also come to agreement with you on additional research needed to validate or enhance our assumptions.

We then propose strategies, a tactical implementation plan, timing, and ways to regularly measure progress, and gain your input and approval to finalize plans and start work. We propose strategies, lay out tactical implementation plans, establish timelines, and devise methods for ongoing progress measurement. Your input is paramount in shaping the final plans and initiating the journey toward transformation.

What Clients Are Saying

"I was extremely lucky to have Michelle on my team at Saatchi & Saatchi Healthcare (now Wellness). She was invaluable resource to the clients we served. Michelle is smart, thorough and was always willing to go above and beyond to meet client needs. She is a true partner and a joy to work with."

"Michelle and I started within weeks of each other at TargetRx, part of a Marketing team expansion. Michelle quickly developed an integrated messaging strategy, managed the interfaces with our Communications and PR agencies, and led lead generation campaigns. She kept everyone in the loop and delivered quality creative output."

"I had the opportunity to work with Michelle when she was an account executive. Her unique talents include the ability to immerse herself in new projects so that she thoroughly understands the market and product and can identify ways of standing out against the competition. Michelle is also self-critical and consistently strives to improve her professional skills, so that she can provide greater value to her company and clients. This is key for any communications-oriented role."

Use Your Inside Voice: Our Blueprint for Employee Engagement and Retention

Every organization is unique, demanding tailored solutions. Our framework, “Use Your Inside Voice,” taps into your organization’s distinct character to bridge the gap between your stated culture and the one experienced by your workforce. Listening to your people’s voices is the linchpin of an engaged, high-performing corporate culture. Let Ascend Communications help you harness that voice to your business’s advantage.