How We Work With You
We work closely and collaboratively with you to identify your internal and change management communications needs, create and implement strategies to meet your goals, and measure communications effectiveness.
Together, we define your communications objectives — and decide up front what success looks like. We look at communications and channels that have worked and not worked for you. And we determine the messages that need to be understood by all. We also come to agreement with you on additional research needed to validate or enhance our assumptions.
We then propose strategies, a tactical implementation plan, timing, and ways to regularly measure progress, and gain your input and approval to finalize plans and start work. We propose strategies, lay out tactical implementation plans, establish timelines, and devise methods for ongoing progress measurement. Your input is paramount in shaping the final plans and initiating the journey toward transformation.